Payment
All transfer payments must have cleared before cake is delivered or picked up.
All our prices are inclusive of a 7.5% Value Added Tax (VAT) which is remitted to the Federal Inland Revenue Service (FIRS) on a monthly basis.
This figure is clearly stated on each product and itemized at Check-out for you to see the breakdown.
Deposit
Delivery
For a little charge depending on the distance from our bakery, we aim to deliver your cake in good time.
Considering the usual traffic congestion in the Lagos Metropolis, you may experience slight delays from time to time due to circumstances beyond our control but we will always work and strive to deliver in good time.
You are very much welcome to get your cake delivered a day before your event. It is the Customer’s responsibility to ensure that a complete and correct address is provided along with a correct contact phone number.
It is also the Customer’s responsibility to ensure that there is someone at the delivery address to receive the cake.
Sweetbattercakes will not accept responsibility for late or missing deliveries due to insufficient or incomplete information provided by the Customer, or the absence of someone to take delivery.
Loss or Damages
Please note that we shall not be responsible for:
1. Any damaged product once it has left our care.
2. Any damage in transit if the Customer chooses to pick up, transport or store the cake.
3. Any delays caused or occasioned by circumstances beyond our control.
Refunds
Variations in Products
Servings
8 inches 20-24 servings
10 inches. 28-38 Servings
12 inches. 40-56 servings
14 inches 63-78 servings
16 inches. 77-100